Mature woman watching and copying wrist exercises at home, guided by a virtual physical therapist

Telehealth physical therapy

Virtual physical therapy visits are making it possible for patients to complete their physical therapy appointments from the comfort of home.

All about telehealth physical therapy

What is a telehealth physical therapy appointment?

Telehealth physical therapy is simply physical therapy services that are provided over a technology platform, instead of in a clinic. Utilizing video conferencing through a computer, tablet, or smartphone, a licensed physical therapist will work one-on-one with you to assess your condition and provide real-time feedback. They can also provide modifications and recommendations on current programs and exercises, and help you continue your therapy progress without disruption or regression. Using video conferencing, we provide telehealth physical therapy to help you gain access to care from the comfort of your home. We are excited to offer our patients an alternative option for physical therapy and occupational therapy care for those who wish to gain quick access to care with a focus on quality outcomes similar to in-person care.

For questions regarding telehealth or to schedule a telehealth appointment, call
1-866-4TELEPT (1-866-483-5378)

What are the benefits of telehealth physical therapy?

  • Gives patients greater freedom to schedule appointments that meet their own specific schedules.
  • Allows patients to participate in their physical therapy treatment from the comfort of their own home.
  • Can be used to complement your in-clinic treatment plan.
  • Quick access to care with no office wait.
  • Faster turnaround from referral to evaluation.
  • Able to provide specialized services and eliminate travel restrictions for women’s health, vestibular therapy, and other specialties.
  • Diagnosis, consultation, education and care management of their current condition.
  • Minimizes requirement to travel to a physical therapy clinic.
  • Telehealth PT also allows patients who live in a rural or far-away location to get quality care right at home.
  • Provides an option for patients who recently had surgery.
  • Gives patients the opportunity to stick to their physical therapy treatment schedule while traveling or on vacation.

How do I prepare for and join the telehealth physical therapy session?

Prior to your session, you will receive a link to your telehealth physical therapy appointment via text or email.

5 easy steps to telehealth physical therapy success:

  1. Be ready to join your call 5 minutes prior to your scheduled time.
  2. You will receive a separate email or text message prior to your call with a meeting link.
  3. Click ‘Join Call’ to enter the virtual waiting room.
  4. Enable your mic and camera, verify your location and accept Terms & Conditions.
  5. You will receive a message when your provider is ready.

Telehealth physical therapy tips:

  • Make sure your device has a reliable internet connection and that your audio and video are enabled.
  • If using a laptop or desktop, use Chrome or Firefox browser for the best experience, and make sure your web browser is on the latest version.
  • If using the MedBridge Go app, ensure your app is up to date through your device’s app store.
  • Once connected with your provider, we recommend using your mobile device in landscape mode. This will allow for your provider to have the best view of you during your session.
  • We also recommend that you have plenty of room to perform the exercises and are in more private areas as your provider may discuss some of your medical data.
  • For technical troubleshooting or frequently asked questions visit the Help Center.